At Canberra Water, Gas & Air, you are our number one priority.
We’re not just here to fix a leak or install a heater – we’re here to make things easy, reliable, and stress-free for you. Whether it’s plumbing, gas fitting, or heating and cooling, we bring care and attention to every job and every customer.
Reliable, Respectful and Ready to Help
We understand that finding a reliable tradie can be a challenge. That’s why our team shows up when we say we will, keeps you informed throughout the job, and treats your home or site with respect. We believe that trust is earned – and we work hard to earn it every day.
We keep things simple and stress-free – from your first call to the final clean-up. You’ll get clear communication, quality workmanship, and no surprises.
We’re Proud to Support Canberra
We love our city and the people who make it great. From helping during the 2020 bushfires to supporting local sporting teams and community fundraisers, giving back to Canberra is part of who we are.
If you’re running a community event or fundraiser and think we might be able to help, we’d love to hear from you.
Canberra Water, Gas & Air is owned and operated by Ben Charles, a Canberra local with over 20 years of experience in plumbing, gas fitting, and heating and cooling.
For the past 7 years, Ben has led Canberra Water, Gas & Air with a focus on honesty, reliability, and genuine care for every customer. He’s built a trusted team who share his values and his commitment to getting the job done right – without shortcuts or surprises.
Backed by strong local knowledge and a wide network of reliable trades, Ben and the team at Canberra Water, Gas & Air are proud to be the tradies Canberra can count on.
Our Team
Tegan Hayes
I’m Tegan, a proud mum of two and the heart behind the office at Canberra Water Gas and Air. Life out in Michelago keeps me grounded, while adventures with my kids fill my days with joy and wonder.
I believe every role I take on is more than just a job – it’s a chance to create, to connect, and to bring someone’s vision to life. With a background as a massage therapist and a love for learning new skills, I bring compassion, creativity, and determination into everything I do.
For me, no dream is too grand and no challenge too big. I see magic in the details, purpose in hard work, and beauty in helping people turn ideas into reality.
Josh Haynes
Josh is a dedicated plumber with a sharp eye for detail and a genuine passion for the plumbing industry.
Known for his good sense of humour, Josh brings positivity and professionalism to every job, making him a trusted choice for clients and colleagues alike.
Beyond his trade, Josh has a love for motorsports and enjoys the thrill of travelling, always seeking new experiences and challenges.
Friendly and approachable, he Is always happy to lend a hand wherever he can. Josh’s commitment, skills and down-to-earth nature sets him apart both on the job and in everyday life.
Robert Menz
Robert is a hardworking plumber who takes pride in delivering quality workmanship and reliable service. Dedicated to his trade, Robert approaches every project with professionalism and strong commitment to getting the job done right.
Outside of work, he enjoys spending time with his young family, creating memories through fishing trips and camping adventures. His love for the outdoors reflects his easygoing nature and down-to-earth personality.
Robert balances his dedication to plumbing with being a devoted family man, making him someone people trust both on the job and in everyday life.
